DISCOVER OUR RULES AND SERVICE POLICIES

Terms and Conditions of our services.

Acceptance:

By hiring the services of Markethink Web (hereinafter, “Markethink”), the client (you) agrees to the following terms and conditions.

Receipt of Materials:

The client agrees to provide the necessary materials in editable formats, such as Word documents or other formats that allow direct copying. Scanned or handwritten texts will not be accepted. Images to be included on the site must be delivered in digital formats such as jpg, png, gif, or tiff.

Development Deadlines:

Development deadlines will begin once Markethink has received all materials and information necessary provided by the client. Deadlines are counted in business days. Any extension of the deadline required by the client will be added to the originally agreed upon deadline. If the deadline exceeds 30 calendar days without communication, the work will be considered completed without the right to a refund.

Compliance and Revisions:

By hiring Markethink’s design services, it is understood that the client has reviewed our work samples and that our design style meets their preferences. Markethink will provide 2 initial non-customized examples, and up to 3 stages of review or correction of work are allowed. Any modification that involves redoing something previously approved or excessive modification requests will incur additional costs.

Plan Hiring:

The plans offered on our website are provided in their original form. The non-use of certain features will not imply discounts in the price.

Payment Method:

An initial payment, which varies depending on the total amount, is required to start the development. Before putting websites online or delivering high-quality graphic design work, the remaining total balance will be paid.

Support:

Once development is completed, we will provide instructions in PDF format for the use of the hosting account and content management panel, if applicable. We are available to answer your additional questions by email at any time.

Maintenance Plans:

The contracted monthly hours are not cumulative or transferable. Payment must be made before the service is put into operation. The client may cancel their subscription at any time, notifying at least 7 days in advance of the next expiration.

Google Search and Analytics Enrollment:

Google enrollment does not guarantee a specific positioning in search results. Google Analytics measures traffic visits to your site, which may be useful for future marketing strategies, but does not include promoting your site on the internet.

Graphic Design File Backup:

Once the design files are delivered, the client is responsible for preserving them and making backups. Markethink will keep backups for a reasonable time at the client’s disposal.

Site File Backup:

We maintain regular backups of your site’s files and databases. However, we are not responsible for losses arising from exceptional circumstances such as fires, natural disasters, wars, or extraterrestrial attacks. We recommend making backups from the panel of your hosting account.

Site Operational Responsibility:

Markethink is not responsible for the use that the client or third parties make of the website, including fraudulent orders, payment gateway failures, inappropriate content, cyber attacks, among others.

Intellectual Property:

The client assumes responsibility for any legal claims regarding copyright of provided materials. Markethink may use royalty-free images acquired from international photo banks to complement the design.

Acceptable Content:

Markethink reserves the right to reject or suspend work or services involving illegal activities, violence, discrimination, spam, cyber scams, or other violations of morality and current laws.

Confidentiality:

We commit to maintaining the confidentiality of data provided by the client and to using it only for the development of the commissioned work.

Use of This Site:

Most of the contents, including the text of these terms and conditions, the logo, and the brand, are intellectual property of Markethink. Any unauthorized copy or plagiarism may result in legal action.

Modification of Terms:

Markethink reserves the right to update or modify these terms and conditions at any time without prior notice. For clients with ongoing developments, the terms in force at the time of hiring will apply.

Last update of these Terms and Conditions: 10/10/2023